1. Please wear laser goggles during usage and avoid touching the laser directly with your eyes and skin! 
2. This is a whole assemble set and needs to assemble by your own.
3. Please note that the laser module should work less than half an hour per time, and then work again after cooling down.   
4. The warranty period of laser module is one month. If you have any quality problem(Except individual situation like using the laser
    module more than 30 minute one time and casue the damage ), please feel free to ask our customer service for a help. Thank you. 
5.   If you have any quality problem about the machine, please feel free to contact us. Many operative problem can be solved according
    to your video. It can effectively save your time and energy if you send the video to us with the problem description. Thank you in advance. 

FAQ: 

1. How to assemble the kit? 
    The assemble and connection manual will be sent to your email  

2. What software can support this machine? And what image format? Engrave Mode? 
    Supported Software: EleksCam,Candle, T2-Laser, Benbox, GrblController, LiteFire, Laser GRBL, etc.
    Supported Image Format: jpg, bmp, svg, G-code
    Supported Engrave Mode: Photo, Word, Scan, Outline, Pixel Laser Engraving 

3. What system can the Laserexe support? 
    PC Win XP 7/8/10 , Laptop is ok,too. 

4.My laser doesn't work, what should I do? 
   If the machine does not work, it might because:
① Laser module/ driver board/motor/power supply is broken.Please check which part is the main problem,and then send us a video to prove it.
    Or you can send us a video about your software setting,working laser and driver board. We will analyze it and give you a solution.
② The kit misses some accessories.Please compare with the instruction and tell us, we will send it to you for free.
③ The wire connection is wrong.Please check the connection like the picture shown.
④ Your computer could not support the software.Please use Win XP 7/8/10 to check it.
⑤ Software problem.Please check whether wires are inserted rightly. And then check your data setting.  

5: My software shows: Not data, what should I do?
    There might be two reasons.
     ① You did not open  Administrator privileges to run the software. Please try this.
     ② Your computer architecture is incomplete:check whether VC ++ and. Net and directX are installed, and have to turn off the virus. 

6. Can I regulate the laser power or the laser power is adjustable? 
     Our new Mana SE controller board can adjust the power. Please download our ElekesCAM software to do it.

7. Can I upgrade stronger power laser module by myself? Can I extent rail frame?
   Yes,you can.DC12V laser module can be installled on this machine. The red is positive.You can also extent the frame by yourself,
   but we do not provide rails. Please note that.
 
8. If my laser is broken and I might find the reason(Or I could not find) . What should I do?
    ① Find the reason: Take a video to prove the part is broken and then send it to us. we will give you a solution according to your video.
    ② Could not find the reason : Check the Question 4 first. If the problem could not be solved, please feel free to contact our customer
         service with a video to my email.The video should contain software setting, broken part details and the power-on machine.
         We will solve it asap.