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Shipping

Combined Shipment For multi-item orders, please DO NOT submit payment until you have won all items you wish to combine

Handling Time
1 Business Day

Shipping Time 
- China Post:                                10-40 Business Days
- Singapore/Hong Kong Post:  10-25 Business Days

Guarantee

We stand behind all of our products with a 30-day money-back or exchange guarantee.
* If you receive an item which is not in the condition as described, we will promptly provide you an refund or replacement
* If your item doesn't fit or you don't want it, you can return it for a refund(less shipping).
* For return shipment please contact us supplying the item number and reason for return
  (Return acceptable up to 15 days after you receive the item)
* Refund will be issued within 1-2 business days upon the receipt of returned item

Please contact us and allow us to make it right if you have any question with your order, We will response to all inquiries
by the close of the next business day.

Contact

Our customer service reps respond to inquiries daily on business days.

CN: 9AM - 6PM    RU: 4AM-1PM
AU: 11AM - 8PM   UK: 1AM-10AM
DE: 2AM-11AM     US: 8PM-5AM ET